UX Product Discovery Service

Are you in the process of developing a new digital product or service?

UX Product Discovery Service

Do you have an idea for an app, product, service or business you'd absolutely love to launch but you're unsure if it'll work, which features to launch first or if there's a big enough market for it?

Do you have a massive itch to just quit your 9-to-5 job, and launch a business (even though you haven't picked a niche yet) but all you're sure of is that you want to start living life on your own terms?

Are you feeling overwhelmed with lots of business ideas and don't know which one to go for?

Let us help you gain the confidence and the clarity you need to launch your idea through our UX product development discovery service!

Our Process

  1. Free consultation

We run a free UX consultation where we discuss your idea, show you our process, and decide whether there's an opportunity for us to work together.

2. Deep dive workshops

We run interactive workshops with you and your team to think deeply about the problem you want to solve and identify the key questions you need to answer.

3. UX research

We help you get under the skin of your potential customers, understand their needs, and uncover game-changing opportunities using innovative UX research techniques.

4. Ideation & prototyping

We help you harness your team's creativity to come up with innovative solutions to your potential customers' problems, and build an early stage prototype.

5. Concept Testing

We help you test your prototype or concept with real customers, giving you genuine insight and actionable feedback before you invest in further development.

What you will get

When you invest in our product discovery service, you'll get:

  • A deep understanding of your potential customers, and insight into their real needs, pain points and behaviours.

  • Clarity on the problem you want to solve, as well as the solutions that would best meet your customers' needs.

  • An early stage prototype/concept you can test with real customers, and at least one round of direct customer feedback.

  • A documented summary of our research findings and clear, practical recommendations on how to move forward.

  • New skills and an innovation framework you can use to ideate, prototype and test new concepts
    as your business grows.

Why invest in a UX product discovery service?

Validate your idea

Human-centred design is an evidence-based approach which reduces the risk of building a product based on assumptions, ensuring that the concept is not only viable but also valuable, user-centered, and positioned for long-term success.

Reduce risk & development costs

Building a new product or service is risky. UX research helps organisations identify real customer pain points, and test their ideas in low-risk way, before committing to further development and production costs.

Delight your customers

Focus on your customers' needs, and they'll love you in return. Organisations who follow the UX product discovery process learn how to delight their customers, build trust and loyalty, and beat the competition.

Uncover new opportunities

Organisations who follow the UX product discovery process don't just validate their ideas - they uncover unmet customer needs and new opportunities for competitive differentiation.

Frequently
Asked
Questions

  • The cost of the UX product discovery phase, when developing a digital product or service, can vary depending on several factors such as:

    • project complexity
    • the depth of the UX research.

    However, to give you an idea of pricing, the cost can be anywhere from £3,000-£25,000.

    Other factors that can impact cost:

    • Timeline: Shorter timelines will require more resources which drives up costs.

    • Scope of UX Research: More complex projects that require extensive user interviews, competitor analysis, or testing different prototypes will also drive up the cost.

    • If you’re still formulating your business concept and defining the problem space.

    • If you're struggling to pick one idea to develop further.

    • If you're not sure who your core customer segment is and what their real needs and pain points are.

    • If you're not sure what features you should prioritise when launching your the first iteration of your Minimum Viable Product.

  • A UX research product discovery can vary depending on several factors but on average it's around 3-8 weeks depending on the complexity of the project.

    The timeline also depends on the team's availability, access to participants, and the speed of decision-making within the business.

What our clients
are saying

“It has been great to work with Carolina on all things UX research. We at Transport for Greater Manchester have learned a lot about our services over the last five months and her UX research work has played a big part in that. Making sure Transport for Greater Manchester is building the right things and asking the right questions to their customers.”
— Adam Land - TFGM

Let’s create something amazing together!

Ready to start your UX product discovery journey? Don't be shy, get in touch!